Version française

Deliveries: Different Options in FRANCE

The Post

• Home delivery by the postal service.
• Parcel handed over in person.
• 48 hours from receipt of the order.

Mondial Relay

• Delivery with Mondial Relay involves picking up your parcel at the nearest relay point. It is generally estimated between 3 to 5 days.

Chronopost 24H

• 24 hours if the order is placed before 6 PM. The Chronopost solution allows you to receive your items the day after your order on our site if you placed it before 1 PM.

In-store Pickup

Not available at the moment

In-store pickup is FREE when you validate your cart. Before payment, you will have the option to choose the transport method; at this point, please select “in-store pickup.”

Rates

Shipping rates for an order under 50€:

• Mondial Relay (delivery within 4 business days) 5€
• Colissimo, home delivery (delivery within 48H) 8€
• Chronopost, home delivery (delivery within 24H) 12€

Shipping rates for an order over 50€

• Mondial Relay FREE 🙂
• Colissimo, home delivery (delivery within 48H) 5€
• Chronopost, home delivery (delivery within 24H) 12€

⚠ Attention: From the validation of your order, we will prepare and drop off your parcel with the carrier of your choice within a maximum of 48 hours (business days only). In the vast majority of cases, your parcels are dropped off the next morning with the carrier.
From the drop-off of your parcel, you must then add the transport days specific to each carrier.

Deliveries: Different Options Abroad and to the DOM-TOM

We have implemented deliveries abroad (EU) with a FLAT RATE of 12€. Here are the destinations:

• DOM-TOM: Réunion, Guadeloupe, and Martinique
• Belgium
• Luxembourg
• Switzerland
• Europe: Germany, Austria, Bulgaria, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, Slovakia, Slovenia, Sweden
• Pacific: Fiji, New Caledonia, New Zealand, Vanuatu
• Canada

Returns

We accept returns within 20 days (from the receipt of your order). Items will be refunded 💗
The return conditions are as follows:

• The item must be in its original condition.
• The item must still have the original tag.
• Shipping costs (return) are your responsibility.

We are not responsible for loss or damage occurring during transport.

Procedure

If you wish to receive a refund, here is the procedure:
1. Contact us by phone at + 33 07 82 39 43 43 or by email at contact@tpgk.fr to inform us of your return.

2. We will explain the return conditions specified in the previous section and give you our return address:

Société Azzo 21

2208 Route de Grasse

06600 Antibes

Door 37. Climb the walkway and go to the end.

3. When we receive your item, we will examine it and process the refund within 3 days.

The refund will be made using the same payment method you used (CB or Paypal). After our processing time, consider an additional 2 days for the bank’s processing time.

Once your refund is received, we invite you to place a new order 🙂

To track the status of your return, please contact us at + 33 07 82 39 43 43 or at the email address: contact@tpgk.fr.

✅ Good news: Sale items are exchangeable and refundable.

✅ Note: For defective items, the procedure is exactly the same.

Can’t find a solution to your problem? The TPGK team is here to help!